Report Generation Issues
Resolved
Aug 05 at 02:20pm EDT
The issue affecting report generation has been fully resolved. All report types should now be functioning as expected.
We’ve confirmed successful processing across the platform and will continue to monitor closely to ensure stability.
Thank you for your patience, and please reach out to support if you encounter any further issues.
Affected services
Updated
Aug 05 at 12:25pm EDT
Most report generation requests are now processing successfully. However, some users may still encounter intermittent errors on specific report types.
If you continue to experience issues, please reach out to our support team — we’re happy to assist by generating and delivering reports manually.
We’re continuing to monitor the system closely and will share another update once full functionality is confirmed.
Affected services
Created
Aug 05 at 08:16am EDT
We are currently investigating an issue where some users are experiencing delays or errors when generating reports. The issue appears to be intermittent and may not affect all users.
Our engineering team is actively working to identify the root cause.
In the meantime, if you need assistance with urgent reports, please reach out to our support team — they can help generate and deliver reports manually as needed.
We’ll share an update as soon as we have more information.
Affected services