Previous incidents

We’ve identified and resolved the issue affecting some deprecated services in SmartBarrel.
All systems are now operating normally.

We apologize for any inconvenience this may have caused and appreciate your patience while our team worked to restore full functionality.

The issue has been resolved. All records have been updated so that shift hours and cost code hours are aligned correctly.

If you have any questions, please reach out to our Support team or your Customer Success Manager.

This morning, our SMS service experienced an outage. The issue has been identified and resolved. As part of the fix, we also implemented a redundancy solution to prevent this type of disruption in the future.

The service is now fully operational and in good standing.